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Shipping & Returns

$9 flat rate
within Canada & to USA
Free shipping on orders $80+


Shipping:

All orders ship out from Ontario, Canada.

  • We offer flat rate shipping ($9 in Canada &  USA).
  • Shipping is free in Canada and to USA on orders over $80.
  • Order preparation: 1-2 days.
  • Faster shipping costs can be selected at checkout.
  • You'll see estimated shipping time when selecting shipping method.
  • Free shipping orders may be sent to a Chit Chats centre near you.

**delivery times are under the responsibility and liability of the shipping companies.


Returns & Refunds:

If for any reason you're not satisfied with your purchase you may return your eligible items within 30 days (as long as the items have not been used and our terms are met).

We do not accept return on Items on:

  • Items on Sale / Clearance, or that have special discounts and coupons.
  • Damaged or used items (unless they arrived damaged - in which case please send us pictures).
  • Tights, underwear, face-masks and other sanitary/intimate items (unless you haven't opened the package at all).
  • Gift-cards.
  • We do not refund shipping costs


To go to our returns page:
click here